Privacy Policy

Introduction

At Relia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM assistant platform that automatically captures emails and meetings to help you organize conversations and follow-ups.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

• • Email address and contact information
• • Name and profile information
• • Authentication data from third-party providers (Google, etc.)
• • Communication preferences

CRM and Communication Data

• • Emails and email threads captured through your CC
• • Meeting information, calendar data, and meeting notes
• • Contact information from your CRM
• • Conversation history and communication patterns

Usage Information

• • Platform usage patterns and preferences
• • Search queries and interactions with our AI assistant
• • Device information and browser data
• • IP address and location data

How We Use Your Information

• • To provide and improve our CRM assistant services that automatically capture emails and meetings
• • To organize your conversations and help manage follow-ups
• • To provide contextual reminders and smart customer intelligence
• • To communicate with you about your account and our services
• • To analyze usage patterns and optimize platform performance
• • To ensure platform security and prevent fraud
• • To comply with legal obligations and enforce our terms

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• • With your explicit consent
• • To comply with legal requirements or court orders
• • To protect our rights, property, or safety
• • With trusted service providers who assist in platform operations
• • In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• • Encryption of data in transit and at rest
• • Regular security assessments and updates
• • Access controls and authentication protocols
• • Employee training on data protection practices

Your Rights

You have the right to:

• • Access and review your personal information
• • Correct inaccurate or incomplete data
• • Request deletion of your personal information
• • Object to certain processing activities
• • Withdraw consent where applicable
• • Data portability for your information

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

Third-Party Services

Our platform may integrate with third-party services for authentication, analytics, and other functionalities. These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: